Posts

Information risk and security tools

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We've just completed and delivered a brand new awareness module for January 2016 concerning  the tools supporting information risk and security : Scope of the awareness module There are literally thousands of tools in the information risk and security space. One of the more technical awareness papers in the module discusses some 68 types of tool - that not merely 68 actual products but 68 categories with numerous tools in each. We could have kept going but 12 pages was more than enough for a 'briefing'! In scoping, researching and preparing to write the module, we faced up to the possibility that the awareness materials might inadvertently spark an interest in the dark side among our customers' workforces. Many of the sexiest tools in the toolbox could be classed as dual-use weapons technology, valuable for good and evil purposes. In fact, many of them owe their very existence to the crucible of creativity and passion that is hacking . Our response was to be open abou...

Air Canada phone scam takes off

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If someone from Air Canada calls you about a flight booking , there's a good chance it's a social engineer trying to steal your credit card number and/or other valuable info. I guess the scammers in this case might be calling people totally at random on the off-chance that some of them have recently booked flights on Air Canada, but given the specificity of the scam, it's more likely they are working their way through a list of Canadians who routinely travel by air, or at the very least people with Canadian phone numbers. Possibly they have discovered a way to identify specifically those people who have booked with Air Canada. Maybe the info is deliberately published on a public website or service for some reason (e.g. for passenger safety or visa checking?). Maybe Air Canada's booking systems have been compromised/hacked, or those of an intermediate such as a travel agent, booking agency, flight scheduling company, airport, loyalty card scheme, or ISP or .... well that...

Information risk awareness

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In line with common practice, we've covered "information security risk" previously in the security awareness materials. Virtually all the awareness modules cover information security, so this time around we've refocused the module on information risk, information risk management (IRM) especially. The diagram below sums up the guts of the classic IRM process: identify then assess information risks, choose how to treat them, implement the treatments, then loop back to pick up and respond to changes. There's more to it than that, for instance information must flow to and from management ( e.g. information risk levels, business priorities and risk appetite) while suitable metrics are necessary to manage and improve the process systematically. Talking of which, I'm currently reading a fascinating account of how High-Reliability Organizations (HROs) use Highly Reliable Security Programs (HRSPs) to drive improvements in their information risk and security management...

Oz terrorism alerting scheme

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A new public alerting scheme for terrorism was introduced in Australia this week, with the 5 color-coded levels shown here. The previous scheme, introduced in 2003, had 4 levels (low, medium, high and extreme), primarily reflecting the scale or severity of the threat.  The new scheme's levels primarily reflect the probability of an attack. I'm puzzled because, as generally understood, risk reflects both aspects - the likelihood, probability or chance of an incident coupled with its scale, severity, consequences or impact. With the new system, even if a threat is deemed "certain" and coded red, the scale gives us no idea of the likely scale of the incident/s.  Are we talking about a lone gunman on the rampage in one location, a coordinated series of attacks across a number of locations, or what? Should I suggest the Analog Risk Assessment method  to the Australian government?

Self-phishing own goal

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With hindsight, perhaps it wasn't such a bright idea for an information security company to send out an email promoting phishing awareness, encouraging its readers to click an embedded blog link ... pointing to a different domain than the address of the sender of said email:

CISO/ISM ethics

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If you had the requisite access, skills and opportunity to defraud or otherwise exploit your employer (which, I suspect, many of us in this profession do), would you be tempted to take advantage? Not even a tiny bit?  What if the ‘social contract’ with your employer was seriously strained for some reason - something had soured the relationship, putting your nose out of joint, once too often?  If you were so inclined, how much effort would you be willing to expend to 'get your own back'? Would you feel justified in causing material harm? Would you be willing to break the law? Would it matter if you worked for a bank, the government, a charity or family business? And how cautious/subtle/sneaky would you be about it? What if the potential prize on offer was, say,  more than $10 million : how tempting would that be? How much caution and risk mitigation would $10m buy you? Stories like that make me wonder idly about my personal integrity and ethics. If everyone has their pric...

Decision-led metrics

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Metrics in general are valuable because, in various ways, they support decisions. If they don't, they are at best just nice to know - 'coffee table metrics' I call them. If coffee table metrics didn't exist, we probably wouldn't miss them, and we'd have cut costs. So, what decisions are being, or should be, or will need to be made, concerning information risk and security? If we figure that out, we'll have a pretty good clue about which metrics we do or don't want. Here are a few ways to categorize decisions: Decisions concerning strategic, tactical and operational matters, with the corresponding long, medium and short-term focus and relatively broad, middling or narrow scope; Decisions about risk, governance, security, compliance ...; Decisions about what to do, how to do it, who does it, when it is done ...; Business decisions, technology decisions, people decisions, financial decisions ...; Decisions about departments, functions, teams, systems, proje...