Privacy awareness
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We have just completed an awareness module covering privacy. Despite having repeatedly covered the privacy topic, there is clearly just as much of a need for it today as ever. One of our case studies in the module concerns a major privacy breach here in New Zealand. ACC is the government department that administers a national insurance scheme providing medical cover for accidents and emergencies. As such, it handles a lot of personal information including sensitive medical info. When an ACC manager accidentally and unknowingly attached a spreadsheet containing personal details on thousands of ACC customers to an email to one of those customers, he caused an incident that rumbled along for a year, embarrassing the minister and upsetting a lot of people along the way. Better training and awareness on privacy is one of several improvements recommendations made by the recent official report into the debacle. If the ACC privacy breach seems remote and obscure, the train-the-trai