Weaving strategies with policies
I mentioned recently here on the blog that there can be strategic elements to policies, just as there are operational aspects to the supporting procedures and guidelines. With the new year fast approaching, I'd like to explore that further today. Warning : your blinkers are coming off. Prepare for the glare. Take for instance the corporate responses to COVID-19. Out of necessity, organisations in lockdown shifted rapidly from on-site office work and in-person meetings to home-working, using video conferencing, email and collaborative approaches. Although that may have been a purely reactive, un-pre-planned response to the global crisis that erupted (despite prior pandemics and warnings arising from increasing international travel) , it was facilitated by longer-term planned, strategic changes and investments in a resilient workforce with flexible working practices and positive attitudes, strong relationships within and without the organisation, plus appropriate tools and technolog...