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Topic-specific policy 3/11: asset management

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This piece is different to the others in this blog series. I'm seizing the opportunity to explain the thinking behind, and the steps involved in researching and drafting, an information security policy through a worked example. This is about the policy development   process , more than the asset management policy per se .  One reason is that, despite having written numerous policies on other topics in the same general area, we hadn't appreciated the value of an asset management policy, as such, even allowing for the ambiguous title of the example given in the current draft of  ISO/IEC 27002:2022 .  The standard  formally but (in my opinion) misleadingly defines asset as 'anything that has value to the organization', with an unhelpful note distinguishing primary from supporting assets. By literal substitution, 'anything that has value to the organization management' is the third example information security policy topic in section 5.1 ... but what does that actua...

Topic-specific policy 2/11: physical and environmental security

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Yesterday I blogged about the "access control" topic-specific policy example in ISO/IEC 27002:2022. Today's subject is the "physical and environmental security" policy example. Physical security controls are clearly important for tangible information assets, including IT systems and media, documentation and people - yes, people. The first "computers" were humans who computed numbers, preparing look-up tables to set up field guns at the right elevation and azimuth angles to hit designated targets at specific ranges given the wind speed and direction, terrain and ordinance - quite a lot of factors to take into account in the field, so the pre-calculated tables helped speed and accuracy provided the gunners used them correctly anyway, and I'm sure they were highly trained and closely overseen! Aside from a little mental arithmetic, most of us don't "compute" many numbers today but we still process staggering quantities of information flo...

Topic-specific policy 1/11: access control

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Clause 5.1 of the forthcoming new 2022 edition of ISO/IEC 27002 recommends having a topic-specific information security policy on "access control". OK, fine, so what would that actually look like, in practice? Before reading on, think about that for a moment. Imagine if you were tasked to draft an access control policy, what would it cover? What form would it take? How would you even start? <Pause for dramatic effect> How about something along these lines, for starters: What is access control intended to achieve? In about half a page, the template's background section explains the rationale for controlling access to assets (meaning valuable things such as information in various forms, including but more than just digital data). The policy goes on to state that, whereas access to information should be restricted where necessary, access by workers should be permitted by default unless there are legitimate reasons to restrict it. In other words, a liberal approach ...

Overall and topic-specific information security policies 0/11

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Clause 5.1 of the forthcoming new edition of ISO/IEC 27002 recommends two complementary types of information security policies. Firstly:  At the highest level, organizations should define an “information security policy” which is approved by top management and which sets out the organization’s approach to managing its information security. The policy (singular) should address requirements derived from various sources, and include a bunch of general policy statements, for example laying out the organisation's commitments (as stated by senior management) to satisfy applicable requirements relating to information security, and to improve the information security management system continually.  In addition: At a lower level, the information security policy should be supported by topic-specific policies, as needed to further mandate the implementation of information security controls. Topic-specific policies are typically structured to address the needs of certain target groups w...

An important lesson from the Farcebook Fiasco 2021

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I gather from friends and the news media that there was an unplanned outage earlier this week at Facebook. I'm told that Facebook is a fairly popular social media platform - some have said addictive. As you can no doubt tell, I don't see the attraction and I'm definitely not hooked. If it weren't for the brouhaha, I wouldn't have even noticed, let alone worried or written about it. I understand the outage was caused by a technical issue in the network - something to do with the BGP configuration. I'm not particularly interested in, and probably wouldn't even understand, the details. The self same issue locked Facebook's IT administrators out of their own systems, leaving them cut off and unable to address/reverse/fix the issue for several hours, causing mild panic and a little outrage among its users, customers and other stakeholders. The same issue took down related websites too. Doubtless the admins were stressed out, possibly frantic, while their mana...

Pinball management

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It could be argued that ‘management’ of all kinds (including information risk and security management) is or rather  should be a rational process, meaning that managers should systematically gather and evaluate information, take account of sound advice, make sensible decisions, put in place whatever is necessary to implement the decisions etc. , all the time acting in the organization's best interests, furthering its business objectives, strategies, policies etc. In practice, there are all manner of issues with that approach that complicate matters, frustrate things, and lead to ‘suboptimal’ situations that may be - or at least appear to be - irrational, inappropriate or unnecessary.   In particular, there are numerous paradoxes. For examples: The obvious core objective of a typical commercial company to make a substantial profit for its owners may conflict with various ethical and legal objectives to spend money on protecting and furthering the wider interests of society an...

Managing certainty

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'Reducing uncertainty' is the prime focus of  information risk management today. We do our level best to identify, characterise, quantify, evaluate and where possible reduce the probabilities and/or   adverse consequences of various possible events.   Uncertainty is an inherent part of the problems we typically face. We don't know exactly what might happen, nor how or when, and we aren't entirely sure about the consequences. We worry about factors both within and without our control, and about dependencies and complex interactions that frustrate our efforts to predict and control our fortunes. We adopt fallback and recovery arrangements, and apply contingency thinking with the intention of being better prepared and resourced for unanticipated situations ahead.     A random comment on LinkeDin set me thinking about the converse: 'reducing uncertainty' is the flip side of 'increasing certainty', in other words information risk management is equally about...