BNlog March 25 - awareness supports incident management
ITU X.1056 "Security incident management guidelines for telecommunications organizations" includes the following little nugget:
Well said ITU-T!
The idea of incorporating information about the organization's own incidents into the awareness program is something we suggest almost every month in the train-the-trainer guides for each security awareness module. Actual incidents naturally resonate with the audience, all the more so if they affected the organization directly.